FAQs

  • What is Contigo Auto Insurance Center?
    Contigo Auto Insurance Center is a trusted insurance brokerage located in California. We specialize in connecting individuals and businesses with the right auto insurance solutions to meet their needs.

    Where are you located?
    Our offices are located in California. Contact us for specific office locations or directions.

     

    Can we process services over the phone?
    Yes, we have made the process easy, and fast so you can process from wherever you are comfortable.

     

    What services do you provide?
    We offer a variety of services that include both insurance and DMV services.

    • Auto insurance for individuals and families

    • Commercial auto insurance for businesses

    • SR-22 filings

    • Home Insurance

    • bonds

    • renters insurance

    • Instant suspension clearing

    • Registration renewals

    • Title transfers

    • Change of address

    • Out-of-state transfers

    • Revive junk removal process

    • Salvage vehicle

    • Revived junk out-of-state

    • Release of liability

    • Non-operational vehicle process

    • Duplicate title

    • Lost sticker replacement

    • Plate replacement

    What areas do you serve?
    We proudly serve clients all throughout California.

  • What is auto insurance, and why is it important?
    Helps cover liability for injuries or damages to others. In California, auto insurance is legally required for all drivers.

    What types of auto insurance coverage do you offer?
    We offer various coverage options, including:

    • Liability Coverage

    • Collision Coverage

    • Comprehensive Coverage

    • Uninsured/Underinsured Motorist Coverage

    • Medical Payments Coverage

    • Towing and Roadside Services
       

    How do I know what type of coverage I need?
    Our licensed agents will work with you to assess your needs, budget, and driving habits to recommend the most suitable coverage.

  • Can I switch my insurance policy to Contigo Auto Insurance Center?
    Absolutely! We’ll help you compare your current policy with options from our partner carriers and assist you in making the transition seamlessly.

    Do you offer discounts?
    Yes, we provide discounts for: 

    • Safe driving

    • Multi-car policies

    • Good student discounts

    • Senior discounts

    What is, and how do I qualify for an SR-22 filing?
    An SR-22 is a form filed with the state to demonstrate that a driver has the minimum required liability insurance coverage. It’s typically required for high-risk drivers after certain incidents, such as:

    1. DUI/DWI convictions.

    2. Driving without insurance.

    3. At-fault accidents without coverage.

    4. License suspension or revocation.

    5. Excessive traffic violations.

    Key Points About an SR-22:

    • It’s not insurance: It’s a certificate proving you carry insurance that meets state liability requirements.

    • Who files it: Your insurance company files the SR-22 with the Department of Motor Vehicles (DMV) on your behalf.

    • Duration: Drivers are typically required to maintain an SR-22 for 3 years, but this varies by state.

    • Higher premiums: Having an SR-22 usually indicates you're a higher-risk driver, so your insurance premiums might increase.

    • Lapse consequences: If your insurance policy lapses, your insurance company will notify the DMV, which could result in suspension of your driver’s license.

    When is it Required in California?

    In California, an SR-22 is often required after:

    • A DUI conviction.

    • Being caught driving without insurance.

    • Having your license suspended.

    Drivers required to have an SR-22 must also ensure their policy doesn’t lapse during the required period. Failure to maintain an active SR-22 can result in penalties or additional time on your SR-22 requirement.

  • How do I file a claim?
    Filing a claim is simple:

    1. Contact your insurance carrier directly.

    2. Provide details about the incident, including the date, location, and parties involved. 

    3. Follow up with your assigned claims adjuster. 

    If you need assistance, our team is here to help facilitate the process.

    What should I do after an accident?
    Follow these steps:

    1. Ensure everyone’s safety and call 911 if needed.

    2. Exchange information with the other driver(s).

    3. Document the scene with photos and notes.

    4. Report the incident to your insurance company as soon as possible.

  • How can I make payments for my policy?
    A: Payments can be made online, over the phone, or in person. Contact us for payment portal details or assistance.

    Will you remind me about my policy renewal?
    Yes, our team ensures timely reminders for policy renewals to avoid any lapses in coverage.

  • How can I contact Contigo Auto Insurance Center?
    You can reach us through:

    • Phone: (209) 464-4444

    • Email: info@contigoinsurance.com

    • Whatsapp: (209) 901-8454

    • Form

    • Text

    • In person: Office Hours: 9:00 AM - 5:00 PM

    Do you offer consultations?
    Yes, we provide free consultations to help you find the best insurance solutions. Call or visit us to schedule an appointment.